Privacy Policy

1. Information We Collect

We may collect the following types of information when you contact us, request a quote, or interact with our website:

• Name
• Phone number
• Email address
• Service address
• Information submitted through contact forms
• Communications via phone and SMS
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data through our website.

2. How Information Is Collected

• Contact forms submitted through our website
• Phone calls placed to our published business number
• SMS communications
• Automatic analytics tracking when you visit our website

3. How We Use Information

• Respond to inquiries about our services
• Provide quotes and schedule services
• Provide customer support
• Send SMS communications, including service messages and marketing messages with your consent
• Improve website performance

4. SMS Communications and A2P Compliance

• Consent to receive SMS messages is not a condition of purchase.
• Message types include service-related communications and marketing or promotional messages.
• To opt out at any time, reply STOP to any message you receive from us.
• For help, reply HELP or contact us at 541-543-1426.
• Message frequency varies.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Phone numbers and SMS consent are never sold or shared for marketing.

5. Data Sharing

We do not sell your personal information. We share limited information only with service providers necessary to operate our business, including:

• Webflow for website hosting and form submission handling
• GoHighLevel for customer communication and lead management
• Google Analytics for anonymous website usage analytics

These service providers are required to safeguard your data. Phone numbers and SMS consent are never shared with third parties for marketing purposes.

6. Cookies and Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous information such as pages visited, time spent on pages, and general location. Cookies are used only for essential website function and analytics purposes. We do not use advertising or cross-site remarketing cookies.

7. Data Security

We use reasonable safeguards to protect the information you share with us. No system is 100% secure, and we cannot guarantee absolute security of information transmitted online.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to comply with applicable law.

9. Your Privacy Rights

You may request the following with respect to the personal information we hold about you:

• Access to your personal information
• Correction of inaccurate personal information
• Deletion of your personal information, where legally permitted

Oregon residents may have additional rights under the Oregon Consumer Privacy Act (OCPA), ORS 646A.570-646A.589, which took effect July 1, 2024. The OCPA applies to businesses that meet specific thresholds for processing the personal data of Oregon consumers. As of January 1, 2026, businesses subject to the OCPA must honor universal opt-out preference signals such as the Global Privacy Control. To exercise any of these rights, contact us using the information at the bottom of this policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing information.

11. Children's Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information through our website, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date at the top.

13. Contact Information

A&E Pro Painting & Construction LLC
Email: aepropainting.construction6@gmail.com
Phone: 541-543-1426